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Quality

At Happy Rabbit, Quality is a way of thinking that is embedded into every plan, every action and every communication.

Why are Quality Assurance and Quality Control Important?

Because 2% of material going into the clothing system is sent to landfill or incineration from garments that are manufactured, yet never reach the consumer. And because every day the equivalent of 85,000 garbage trucks of textiles is landfilled or burned. Much of this is due to short life product.

The world – and good business - simply don’t need more inferior quality garments.

If the industry is to truly become sustainable whilst rising to the challenge of continued downward price pressure and shorter lead times, it needs to be smarter and adopt end-to-end thinking with regards to quality. It’s not just about identifying, correcting and /or rejecting defects but preventing them. A proactive approach to Quality Assurance at each step of the process reduces the cost of production, increases efficiency, minimizes waste, guarantees consistency, builds trust, lengthens the garment lifecycle and ultimately earns more business. With good Quality Assurance processes backed by defect tracking and data, you can recognize inconsistencies and react to problems more flexibly, even before they occur.

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How we Work

We conduct pre-production meetings, fabric inspections, in line inspections and end line inspections on behalf of our customers. We coordinate and communicate with the vendors directly and a report is made available via the customer’s online portal within 24 hours.

Our customers benefit from a number of services including (but not limited to):

  • Same day reporting
  • Storage of reports and data to facilitate KPI assessment
  • Production status and quantity recap
  • Customisable dashboard reporting of delivery and defects
  • Historical comparison and trends
  • Follow-up support from QA manager via Skype
  • Customisable inspection programs (exclusively for customers on monthly plans)

For our wider service plan customers, we also take care of planning the production schedule and maintaining a WIP document.

See our FAQ for further details.

FAQ

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Service Coverage

We manage our own Quality Control teams servicing China, Vietnam, Thailand and Indonesia. We also operate in other regions depending on the particular project and customer, including South Asia, Europe, Africa, Middle East and the Americas.

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Our Tech Platform

Say goodbye to endless spreadsheets, emails and headaches and say hello to your team’s new QA launchpad. Delivery and defect tracking. Insights and analytics. Find what you’re looking for on the Happy Rabbit platform.

  • Manday bookings generated and paid for straight from the platform
  • All reports and documents handled and stored in one place - pre-production meeting notes, fabric, in line and end line inspection reports
  • Schedule created simply by uploading your POs to your secure portal
  • Inspection programs created from quality manuals and stored as templates (monthly plan customers only)
  • Dashboard visualisation of data – with customisable logo and views
  • Download data in bulk – export to Excel, CSV or PDF
  • Analytics tools such as defect and delivery tracking, historical comparison, supplier or product comparison etc
  • Notifications, triggered based on your preferences – eg new report, failed report, supplier-based notifications etc

Integrations

Through Zapier, we integrate with the apps you use every day. Link your apps together with a few clicks, pass info between them with automated workflows, and build processes faster to get more done - no code required.

Integrate with the above apps or any of the other 1,500 + apps available through Zapier.

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Automation

With Zapier you can connect to 1,500 + apps and automate your workflow. Here's a list of our current and planned Triggers and Actions:

Triggers

  • New Inspection Order - triggers when a new inspection order is placed. IN BETA
  • New Inspection Report - triggers when a new inspection report is published. The Workflows will differ depending on your criteria, for example if the result is "reject" or if a particular vendor, product group or buyer is selected.

Actions

  • Create Inspection Order - creates a new inspection order. For example from a new PO placed in your ERP system of choice. IN BETA

Pricing

For our QC services we charge per manday needed to execute the inspections.

The easiest way to get going is to pre-pay manday vouchers. But if you’re already familiar with our services, you can save costs by signing up for a monthly plan.

Pay-as-you-go is a good choice if you want to try out our services without long term commitment. Payment by credit card makes it easy to get going.

  • Single

    1

    manday voucher

    • 0% discount
    • $350 per voucher
    • $350 in total
  • 5-Pack

    5

    manday vouchers

    • 2% discount
    • $343 per voucher
    • $1,715 in total
  • 10-Pack

    10

    manday vouchers

    • 4% discount
    • $336 per voucher
    • $3,360 in total

Single

1

manday voucher

  • 0% discount
  • $350 per voucher
  • $350 in total

5-Pack

5

manday vouchers

  • 2% discount
  • $343 per voucher
  • $1,715 in total

10-Pack

10

manday vouchers

  • 4% discount
  • $336 per voucher
  • $3,360 in total

Vouchers are valid for 12 months from the date they were purchased.

Pre-payment by credit card only.

Our monthly plans offer discounts based on your level of commitment. Well suited for businesses that know their requirements for quality in production and can commit to a continuous volume of work.

  • Small

    5

    mandays or more
    per month

    • 6% discount
    • $329 per manday
    • $1,645 and up monthly
  • Most Popular

    Medium

    10

    mandays or more
    per month

    • 8% discount
    • $322 per manday
    • $3,220 and up monthly
  • Large

    20

    mandays or more
    per month

    • 10% discount
    • $315 per manday
    • $6,300 and up monthly
  • X-Large

    30

    mandays or more
    per month

    • 12% discount
    • $308 per manday
    • $9,240 and up monthly

Small

5

mandays or more
per month

  • 6% discount
  • $329 per manday
  • $1,645 and up monthly
Most Popular

Medium

10

mandays or more
per month

  • 8% discount
  • $322 per manday
  • $3,220 and up monthly

Large

20

mandays or more
per month

  • 10% discount
  • $315 per manday
  • $6,300 and up monthly

X-Large

30

mandays or more
per month

  • 12% discount
  • $308 per manday
  • $9,240 and up monthly

All plans have a minimum contract period of 9 months after which the subscription will be automatically renewed each month. A 3 month written notice can be given after 6 months.

A monthly minimum will be charged at the end of every month. If the minimum number of mandays is not used up for a particular month, vouchers will be issued and automatically redeemed in subsequent months.

Issued vouchers are valid as long as the subscription is still active, or for a maximum period of 12 months after they were issued.

Payment to be made by bank transfer within 30 days, subject to credit approval.

Sample Report


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In our QC inspection report, you'll discover:

  • Product defects and issues common within your product type.
  • Detailled photos of inspection findings to show defect severity.
  • Essential on-site tests and checks, including function testing, safety testing and performance testing. 
  • Test and check instructions, standards used and tolerances.

Download Sample Report

Questions?

Please check out our FAQ section or contact us