Subprocessors

Last Updated: January 6, 2020.

We take data security and privacy seriously. This is a list of third party companies and services that we use, and may sometimes share data with. We never share data unnecessarily, and take care to choose partners who meet our privacy and security standards.

Below you can find all the companies we may share data with, with an explanation of why. If you have any more questions about the data we share, please get in touch.

Operational Services

We use Amazon Web Services (AWS) as the infrastructure service we use to keep Happy Rabbit running.

Data Disclosed: All user personal data

Purpose: Hosting the Happy Rabbit platform, backups, real-time exception reporting and continuous deployment monitoring

Customer Success

The tool we use to help us help you, when you need our support is called Zendesk.

Data Disclosed: All user personal data

Purpose: Customer support, Customer relationship management and Onboarding through emails and in-app communications

Marketing

Our marketing team use a Facebook and Google Analytics to tell the world about the we’re building at Happy Rabbit.

Data Disclosed: User email addresses

Purpose: To target marketing campaigns at relevant audiences

Subscription Management

To make sure your account details and any credit card details are safe and organized, we use Stripe.

Data Disclosed: User’s account and billing details

Purpose: Subscription management, referral management, credit card payment processing

Productivity tools

We sometimes share data within the company using Dropbox, Microsoft Office 365 and Google G Suite productivity tools.

Data Disclosed: Might share some user related personal data

Purpose: To manage daily operations and collaboration with necessary stakeholders

Accounting

We use Xero for our accounting, including issuing invoices.

Data Disclosed: Financial data related to subscriptions, invoices and billing details

Purpose: Managing our accounting needs and meeting our legal requirements